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Cookie and privacy policy

1. General
This cookie policy was drawn up by Empathize.Today, a mark owned by sole proprietorship incorporated under Belgian law and registered in the KBO under number 765.335.443 and legally represented by Alexandra Jaricova.
Our website, Empathize.Today (hereinafter: “Website”) uses cookies and other related technologies. (Hereinafter, all technologies are referred to as “cookies” for convenience).

2. Cookies on this Website
A cookie is a small file that is sent with pages of the Website and stored by your internet browser on the hard drive of your computer or other device. Thanks to cookies, the server recognizes your computer. Some cookies are necessary for the proper functioning of the Website, others are necessary to optimize your experience.

We use the following cookies:
Google Analytics is used for analytics; this cookie stores information about how visitors use a website and to simultaneously create an analytics report on the website’s performance. Some of the data collected includes the number of visitors, their source, and the pages they visit anonymously. This cookie is expires after one year.
Elementor cookie is necessary; it is used by our WordPress theme. This cookie allows the website owner to implement or change the content of the website in real time. This cookie is necessary and never expires.
Cookieyes-consent cookie is necessary; it is used by the CookieYes which stores information about users cookie preferences. This cookie does not collect or does not store any personal information about the users of our webpage, it expires within one year.
Sbjs_ cookies are tracking cookies that allow WooCommerce to analyze where visitors are coming to the site from. These cookies expire within six months.
WordPress_test_cookie is necessary. WordPress uses it to test whether cookies can be placed. It expires after the end of the session.
Wp-lang is necessary. It is used by WordPress to store language settings. Expires after you close the page.
WooCommerce_geo_hash is a necessary cookie used by WooCommerce, it ensures the correct pricing and delivery rates are shown for visitors from different countries. It expires after 15 days.
Cookies can also be installed by third parties with whom Empathize.Today collaborates, or if there are links to other websites on our Website. Therefore, also consult the cookie policy of these third parties to be aware of how they deal with the placement of cookies.

3. Consent
When you visit our Website for the first time, we show a pop-up with an explanation about cookies. As soon as you click on ‘Okay’, you give us permission to use the categories of cookies and plugins that you have selected in the pop-up and which are described in this Cookie Policy. You can disable the placement of cookies via your browser. Please note that our Website may no longer work optimally.

4. Enabling, disabling and deleting cookies
You can delete cookies automatically or manually via your internet browser. You can also indicate that certain cookies may not be placed. Another option is to set your internet browser so that you receive a message when a cookie is placed. More information about these options can be found in the instructions of the Help function of your browser. We would like to point out that our Website may not work optimally when all cookies are disabled. If you delete the cookies in your browser, they will be placed again after your permission when you visit our Website again.

5. Privacy
We refer you to the Privacy Policy on our Website for more information regarding the processing of your personal data.

6. Contact
For questions and/or comments regarding our Cookie Policy and this statement, you can contact us by e-mail at the following e-mail address: contact@empathize.today

7. Privacy Policy
Empathize.Today considers the data and privacy of its customers and their customers to be very important, and in accordance with this, the following privacy policy has been drawn up.
This privacy policy has been drawn up in accordance with the GDPR legislation or Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, known as the General Data Protection Regulation and subsequent national legislation.
This Privacy Policy is tailored to the use of the website empathize.today. Any adjustments, changes or modifications to the website may lead to changes in this Privacy Policy. It is therefore advisable to regularly consult the content of the Privacy Policy.
Furthermore, this Privacy Policy only applies to the Empathize.Today website (empathize.today). If the website contains links to other websites, these other websites have their own privacy policies. Empathize.today is not liable for the privacy measures and/or the content of these websites. Empathize.Today therefore recommends that you also consult the privacy policy of this other website.

7. 1. Personal data that is processed
Empathize.Today collects, on the one hand, the personal data provided by its customers.
Here is an overview of the personal data that Empathize.Today processes:
Identification data (i.e. name, first name, email address, address, telephone number, etc.)
Electronic identification data (i.e. cookies, IP address, internet browser)
Empathize.Today also collects public data (i.e. Belgian Official Gazette, Crossroads Bank for Enterprises, data that was made public by customers themselves). This public data does not fall under the GDPR legislation as explained above.

7.2. Purposes and Legal basis
Empathize.Today processes personal data for the following purposes:
Identification data is required to provide our service. The legal basis for this is the execution of the agreement or consent.
Electronic identification data is required to optimize the functioning of the website. The legal basis is consent or legitimate interest.
Marketing purposes. The above-mentioned personal data can also be used for direct marketing purposes of Empathize.Today. Express consent will always be requested first.

7.3. Rights
The rights of customers (under certain conditions):
Request access to personal data,
Request a copy of personal data,
Request correction of personal data,
Request that personal data be deleted,
Object to the processing of personal data (e.g. for marketing purposes),
Withdraw consent at any time (e.g. unsubscribe from the newsletter).
If you withdraw your consent, your personal data will no longer be used for the purposes for which you withdrew your consent. However, the withdrawal of consent does not affect the statutory retention obligation that rests on Empathize.Today, or the lawfulness of the data processing that may be carried out without your consent (such as the processing necessary for the execution of the agreement), or the processing that already took place prior to the withdrawal of your consent.
You can exercise the above rights by sending an e-mail to contact@empathize.today.
Exercising the above rights is in principle free of charge. Only if the request is explicitly unfounded or excessive, a fee may be charged. In certain cases, it may also be decided not to comply with the request, for example if this conflicts with a legal obligation that rests on Empathize.Today.
If you believe that Empathize.Today is not processing your personal data lawfully and/or in accordance with the legal provisions, you can file a complaint with the national supervisory authority, the Data Protection Authority. This can be done with the Data Protection Authority, Drukpersstraat 35, 1000 Brussels, Tel +32 2 274 48 00 or Fax +32 2 274 48 35, contact@adp-gba.be, https://www.gegevensbeschermingsautoriteit.be/contact. 
However, we ask you to first contact Empathize.Today via or contact@empathize.today. Any problems/misunderstandings can often be resolved easily.

7.4. Retention period of personal data
Empathize.Today only stores the personal data for the period necessary to fulfil the purposes, as described in this Privacy Policy under article “Purposes and Legal Basis.”
If a longer retention period is justified by law or by compliance with another legal obligation, Empathize.Today may store the data for a longer period.
The retention period will in any case not exceed 7 years.

7.5. Data security
Empathize.Today takes the protection of personal data seriously and takes all appropriate measures to prevent misuse, loss, unauthorized access. It strives to continue to take appropriate measures in the future, taking into account the state of the art, the implementation costs, the context, the processing purposes and the possible risks to the rights involved.
The Empathize.Today website is secured by an SSL certificate.
If you have the impression that the personal data is not properly secured, please contact contact@empathize.today.

7.6 Sharing data with third parties
Empathize.Today will not disclose personal data to third parties, unless this is necessary in the context of providing the services and optimizing them (such as, but not limited to, administration, processing payments, etc.).
Empathize.Today guarantees the security of the personal data of its employees and subcontractors. In concrete terms, this means that Empathize.Today’s employees and subcontractors are bound by confidentiality and that only those for whom it is necessary in the context of the execution of the agreement have access to your personal data and are contractually bound to the correct processing of the above-mentioned data.
If it is necessary for Empathize.Today to disclose personal data to third parties in this context, the third party in question is obliged to use the personal data in accordance with the provisions of this Privacy Policy.